They've done it again! Great service by Trenton--on time and quick results! Arrow Roofing LLC is the company... read moreThey've done it again! Great service by Trenton--on time and quick results! Arrow Roofing LLC is the company that takes care of its customers. Thank you!Services: Roof inspection, Roof repair for storm & wind damage read less

David and his team did a great job for me when I got my new roof put on a couple... read moreDavid and his team did a great job for me when I got my new roof put on a couple years ago. Would highly recommendServices: Roof installation, Roof repair read less

After receiving wind damage to our roof we knew that it needed to be fixed before more destruction was done.... read moreAfter receiving wind damage to our roof we knew that it needed to be fixed before more destruction was done. I reached out to Arrow Roofing Services and spoke directly with their lead Project Manager, Neftaly Vasquez who made the time to come out on a Sunday to inspect our roof. He got his ladder and climbed our two story house and took many pictures to show us the damage. Although I have been a homeowner for over eight years I was unaware that roof damage could be covered by our home owners insurance. He made the contact with State Farm that same day and got our claim processed. I unfortunately ran into the issue of having a horrible State Farm claim representative and field adjuster that where trying to take advantage of my lack of knowledge in roofing repairs. The field adjuster wanted to only repair a few shingles although the ITEL came back as not matching and wanted to just patch my roof instead of entirely fix the whole roof. Arrow Roofing's Project Manager knew the State Farm's policy more than their own claim agents and called them directly to let them know they where making a mistake by not repairing the whole roof. A day later a State Farm representative apologized and gave the ok to repair the whole roof. After a month of negligence from State Farm and being denied total roof repair I was ready to give up, but Neftaly reached out and got our roof approved. As clients we often don't know the in's and out's of our insurance policies pertaining to our homes which make us vulnerable to being denied by the same people that promise to take care of us. Arrow Roofing's Project Manager knew the policy and called out State Farm for their negligence and poor customer service. If it was not for Neftaly Vasquez my roof would have faced more damage due to high winds. Arrow Roofing Services helped make the process easy, fast and exciting, I highly recommend them for all your roofing services. They are honest and will fight to get their clients the repairs they need even when insurance companies want to cheat you out of coverage. Call them today you will not regret it I promise, and ask for Neftaly he will fight for you all the way through.Services: Roof inspection, Roof damage repair, Roof repair for storm & wind damage, Roof installation, Roof repair read less

Neft was persistent, informative and hands on through out the entire roof replacement process. We appreciate his professionalism in overseeing... read moreNeft was persistent, informative and hands on through out the entire roof replacement process. We appreciate his professionalism in overseeing the crew and following up from start to finish. He’s a strong asset to the company. Thank you Neft!Service: Roof installation read less

I called arrow roofing to have my roof inspected for some missing shingles. Neft informed me that I could get... read moreI called arrow roofing to have my roof inspected for some missing shingles. Neft informed me that I could get a new roof. He called the insurance company & dealt with the insurance company throughout the whole process. I was extremely happy with the job they did. My roof looks amazing! The color he suggested really compliments everything I have. 100% recommend to anyone looking for a roof! Great quality, excellent communication & amazing clean up! Couldn’t be more happier with Arrow roofing!Services: Roof repair for storm & wind damage, Roof installation read less

What wonderful interaction and great service from Arrow roofing. I was shocked how fast and professional the expirence of getting... read moreWhat wonderful interaction and great service from Arrow roofing. I was shocked how fast and professional the expirence of getting a new roof. I would recommend 💯%. Neft helped and guided me through everysingle process. I appreciate that kinda if customer experience/satisfaction. I am very happy with the new roof. Thank you to the team.Services: Roof inspection, Roof installation, Roof repair read less

Arrow Roofing Services is a great company, very professional. Neftaly Vasquez was great. He was very responsive to any questions... read moreArrow Roofing Services is a great company, very professional. Neftaly Vasquez was great. He was very responsive to any questions or concerns, had great communication. He even spoke to the insurance company for me. The whole process was easy and went smoothly. Would highly recommend. read less

Neft was persistent, informative and hands on through out the entire roof replacement process. We appreciate his professionalism in overseeing... read moreNeft was persistent, informative and hands on through out the entire roof replacement process. We appreciate his professionalism in overseeing the crew and following up from start to finish. He’s a strong asset to the company. Thank you Neft! read less

I called arrow roofing to have my roof inspected for some missing shingles. Neft informed me that I could get... read moreI called arrow roofing to have my roof inspected for some missing shingles. Neft informed me that I could get a new roof. He called the insurance company & dealt with the insurance company throughout the whole process. I was extremely happy with the job they did. My roof looks amazing! The color he suggested really compliments everything I have. 100% recommend to anyone looking for a roof! Great quality, excellent communication & amazing clean up! Couldn’t be more happier with Arrow roofing! read less

What wonderful interaction and great service from Arrow roofing. I was shocked how fast and professional the expirence of getting... read moreWhat wonderful interaction and great service from Arrow roofing. I was shocked how fast and professional the expirence of getting a new roof. I would recommend 💯%. Neft helped and guided me through everysingle process. I appreciate that kinda if customer experience/satisfaction. I am very happy with the new roof. Thank you to the team. read less

helped me realize I had damage to my roof I wasn't aware of was fast friendly helpful, and got it... read morehelped me realize I had damage to my roof I wasn't aware of was fast friendly helpful, and got it all done tear off and lay down in 1 day. damaged a piece of siding by accident and told me about it and ordered piece and put in on. definitely recommend this company good people!! read less

Contracted Arrow after we had a hail storm. They did a great job, were on time and very responsive to... read moreContracted Arrow after we had a hail storm. They did a great job, were on time and very responsive to questions. Would definitely use them again. read less

helped me realize I had damage to my roof I wasn't aware of was fast friendly helpful, and got it... read morehelped me realize I had damage to my roof I wasn't aware of was fast friendly helpful, and got it all done tear off and lay down in 1 day. damaged a piece of siding by accident and told me about it and ordered piece and put in on. definitely recommend this company good people!!Service: Roof repair for storm & wind damage read less

Contracted Arrow after we had a hail storm. They did a great job, were on time and very responsive to... read moreContracted Arrow after we had a hail storm. They did a great job, were on time and very responsive to questions. Would definitely use them again.Services: Roof inspection, Roof repair for storm & wind damage, Roof installation, Roof repair read less

Arrow roofing did a great job with my roof! Neft was very responsive. He communicated everything with me very well.... read moreArrow roofing did a great job with my roof! Neft was very responsive. He communicated everything with me very well. It took some time for my claim to finally get approved but neft handled the whole claims process. I would recommend to anyone!! The crew was amazing as well. They ran their magnets around my yard & neft used his magnet as well! Can’t thank Arrow roofing enough for such an easy process. I get compliments on my roof all the time. Something I thought I’d never say! read less

Arrow roofing did a great job with my roof! Neft was very responsive. He communicated everything with me very well.... read moreArrow roofing did a great job with my roof! Neft was very responsive. He communicated everything with me very well. It took some time for my claim to finally get approved but neft handled the whole claims process. I would recommend to anyone!! The crew was amazing as well. They ran their magnets around my yard & neft used his magnet as well! Can’t thank Arrow roofing enough for such an easy process. I get compliments on my roof all the time. Something I thought I’d never say!Service: Roof repair for storm & wind damage read less

I'm very happy I chose Arrow Roofing Services. Neftaly Vasquez was a great person to work with. His communication with... read moreI'm very happy I chose Arrow Roofing Services. Neftaly Vasquez was a great person to work with. His communication with me throughout the when process was 10/10. Everything he said he was going to do he did. Great crew. The clean up was amazing. I would recommend him to any person out there! My roof,gutters & siding look amazing. I couldnt be any happier!! read less

I had 5 different roofs I had to get done after hail damage came through our area! I got Trenton... read moreI had 5 different roofs I had to get done after hail damage came through our area! I got Trenton Wisecup’s phone number from several people that had highly recommended him and the Arrow Roofing team. With Trenton there was constant communication and professionalism from start to finish making this whole experience hassle free and low anxiety. I would recommend Trenton to anyone!!! read less

Can't say enough positive things about our experience with Arrow Roofing Services, LLC. We had a lot of storm damage... read moreCan't say enough positive things about our experience with Arrow Roofing Services, LLC. We had a lot of storm damage from a hail storm in June, 2021. That being said, Trenton Wisecup couldn't have made our experience any more enjoyable! Trenton answered all of our questions, was prompt to let us know when we would have workers here (we had roof, siding, gutter damage, etc. from the storm), was very, very professional, kind, and caring! He was our go to guy, and we never had to contact the company for anything, as Trenton did it all! He worked with our insurance company by filing the claim, etc. for us. It was an amazing experience from start to finish. Thanks Trenton - you rock!- Denise and Scott Smith, Laingsburg, Michigan read less

Trenton was very professional regarding our hail damage incident. His initial contact from the damage to our home was... read moreTrenton was very professional regarding our hail damage incident. His initial contact from the damage to our home was timely and done with sincere interest to help us out. Trenton also communicated the timeline of all the activities that was planned to restore our home in very simple and clear steps. Trenton followed through during the process regarding handling our insurance company and throughout the different trades that completed the project. Trenton went the extra mile and fronted a situation we had with insurance company during our claim. I would recommend Trenton to any family or friends anytime. As a first time insurance claim, Trenton made this process for us very stress free. Thanks again to Arrow Roofing Services, LLC and especially Trenton. read less

October 18, 2021Weylin Douglas604 Camrose CtLaingsburg, MI 48848To Whom It May Concern:The adjustor only makes recommendations to the agent who... read moreOctober 18, 2021Weylin Douglas604 Camrose CtLaingsburg, MI 48848To Whom It May Concern:The adjustor only makes recommendations to the agent who is sitting at their desk across the country, whose job it is to make the final determination on the claim. The agent quickly issued a check to my bank account and completed some paperwork that grossly misrepresented the scope of the damages. They only issued 15% of the cost of the total repairs. They assured me that the money would sufficiently cover the cost of all repairs and they were paying full market value. I immediately contacted Trenton because I knew I had an expert in my corner and was not going to settle for my insurance company’s ridiculous low-ball offer. Trenton showed that he had my best interest at heart and took the necessary steps to prove that the offer did not cover the cost to cover the extent of the damages. Trenton took pictures and measurements in great detail which included more than 40 pages of professional measurements with an accurate assessment of the damages that were directly caused by the storm. In addition, Trenton carved out time in his busy schedule to do a conference call with one of the upper managers of my insurance company. This alleviated the back-and-forth between what was needed in reality to make the proper repairs and the insurance company’s willingness to issue the funds to cover the full extent of the damages. After this phone call, the insurance company fully complied with the request to cover the full cost of damages incurred by the storm.Trenton isn’t the type of sales person who tells you what you want to hear and then you don’t see him again. Trenton was on the job when the services were being done to ensure the quality of the work met Arrow’s standards. Arrow prides themselves on making sure that they produce a high-quality product that meets or exceeds the building standards. To give you an example of Trenton’s ability to listen and to plan ahead, when the siding was being installed it was on a deck that we intend to replace next year. Instead of running J-channel following the warped board on the existing deck, Trenton had the siders go one inch above the existing joist where the new deck board will be installed. Trenton also came over a few times to run his magnet in our yard to ensure all the nails were picked up to avoid a potential flat tire on my riding mower or injuring one of our precious dogs. Another example to exemplify Trenton’s true desire to ensure the quality of the work meets the company’s standards was an issue with an electrical box. The siders where unable to properly install the electrical box because of the particular style that was used. Trenton came back the next day and installed the box to meet the standards that I was looking for on an outdoor electrical outlet.Trenton is honest and has your best interest in mind. He is extremely knowledgeable about storm damage and the proper repair process to get your home back in order. Despite the global pandemic which caused a labor and parts supply shortage, Trenton was able to come through for us and install high-quality products which increased the value of our home by tens of thousands of dollars. When dealing with the exterior of your home it’s important to have the right person on the job and you cannot do any better than working with Trenton.Thank You,Weylin Douglas read less

I called arrow roofing after the hail storm hit and I saw them in my neighborhood. Neft Vasquez was great... read moreI called arrow roofing after the hail storm hit and I saw them in my neighborhood. Neft Vasquez was great to work with! Very professional and always available when I reached out. He answered all my questions and made the claim extremely easy and smooth. Not to mention how organized, clean, and fast everything was from beginning to end! Make sure you call him for any roofing services you may need!! read less

I was very pleased with Trenton Wisecup’s professional advice and company promises for quality products and service. He also helped... read moreI was very pleased with Trenton Wisecup’s professional advice and company promises for quality products and service. He also helped with the inspection of the siding to establish a fair result in that repair as well.The crew was great and hard working even during extreme heat. They cleaned up the work site very well and even used the magnet tool to get all the nails from the worksite. Thanks again Trenton!! read less

Great company to work with. Neftaly Vasquez was very professional and follow up was awesome. I appreciated the conscientious work... read moreGreat company to work with. Neftaly Vasquez was very professional and follow up was awesome. I appreciated the conscientious work of everyone involved. read less

My husband and I were very pleased with Nicolas Hatala our salesman. He was extremely diligent, professional and quick... read moreMy husband and I were very pleased with Nicolas Hatala our salesman. He was extremely diligent, professional and quick at getting us approved and installed. His crew did excellent work and please,give Nick and Raul a bonus, raise and big hugs.Thanks read less

My husband and I were very impressed with Nicloas Hatala. He was very dilligent, professional and quick at getting... read moreMy husband and I were very impressed with Nicloas Hatala. He was very dilligent, professional and quick at getting us approved for a full roof installation. His crew did an excellent job and we have had many problems with builders and contractors over the years. Please give Nick & Raul a raise, bonus and a big hug.Many thanks read less

Our home had some wind and storm damage after a really bad spring thunderstorm.There are several companies listed for roof... read moreOur home had some wind and storm damage after a really bad spring thunderstorm.There are several companies listed for roof replacement in Southgate Michigan. My wife and I decided to use Arrow Roofing Services, LLC because of all their great reviews. What an exceptional choice. The company Rep David came out and did a comprehensive assessment of the damage. He worked with us and our insurance company to restore our property. If you need a roof repair or are considering a roof replacement downriver, ai highly recommend David and his team. They are true insurance repair professionals. read less

Nick was our project manager and he was amazing. He took care of everything from the very first moment. He... read moreNick was our project manager and he was amazing. He took care of everything from the very first moment. He answered every time I called and was super polite from start to finish. He was informative and accommodating. The roofers were professional, speedy and I just can't believe how well they cleaned up every night. They fixed all the botched areas so we won't have any troubles in the future. Thank you Arrow Roofing!! read less

Arrow Roofing LLC is amazing. They are timely, professional, detail oriented, customer advocate, and cost effective. We hired Trent and... read moreArrow Roofing LLC is amazing. They are timely, professional, detail oriented, customer advocate, and cost effective. We hired Trent and his crew to repair/replace our roof after a massive hail storm came through in the summer of 2019. It was an insurance claim roof replacement. We opened the claim and Trent took over from there. He worked with the insurance adjusters and we were hands off. Never had any administrative or financial issues during the process. His team replaced our 3 tab shingle with and architectural shaker style. It’s a gorgeous roof.They did a fantastic job cleaning up. When management came through to check out the work, clean up, and see if we were pleased, we noted a loose soffit piece. Instead of calling the crew back after the long day, they pulled a ladder out and climbed on the roof to correct it themselves. The team and Trent were completely transparent and went above and beyond by adding in a roof cap vent along our garage to help with air flow.We also had an unfortunate situation where a transportation van backed up and hit our truck parked in the street. When we got home the guys on the job immediately pulled us out to the truck to show us. They worked with the neighbor whose house the transport van pulled out of and got all the information, they did the leg work for us. Again, above and beyond! Truly honest people working for this companyNot only would I recommend Trent and his guys at Arrow Roofing LLC, but I look forward to hiring them on our next job in a few years for our new home! read less

We had our roof replaced in 2019 by Arrow Roofing. Trenton was our contractor/contact for this project. He walked us... read moreWe had our roof replaced in 2019 by Arrow Roofing. Trenton was our contractor/contact for this project. He walked us through all steps of the process and handled everything for us. Fast forward to today, I had a small leak in my living room which my insurance told me I had to get with Arrow on. Trenton and his associate David came out the next day (today) to inspect and help me out. They reviewed everything with me and are extremely professional. To come back a year and a half later and point me in the direction to get this issue resolved is why I would recommend this company to anyone. read less

Arrow Roofing Services is a company built on hard work and integrity. They know what it takes to get... read moreArrow Roofing Services is a company built on hard work and integrity. They know what it takes to get the job done to perfection! read less

We had hail damage from a storm here in Akron, Ohio. Trenton Wisecup came to the house to check... read moreWe had hail damage from a storm here in Akron, Ohio. Trenton Wisecup came to the house to check for damages. Found our roof was damaged and started a claim with our insurance company. Everything between our insurance and Arrow Roofing went very smoothly. The crew was efficient and clean up was fantastic. Trenton oversaw the work. Our new roof looks fantastic. read less

I don’t recall ever visiting this place?

Our home is in Holt, near Lansing. We had hail damage. Neft Vasquez from Arrow assisted with claim and total... read moreOur home is in Holt, near Lansing. We had hail damage. Neft Vasquez from Arrow assisted with claim and total roof replacement. Neft was great, always kept in communication. The roofing crew was professional. Many years of experience and it showed. They did everything they said they would do and then some. Thank you. read less

Picking out roofing companies is stressful enough. The roofing contractors with this company helped me through the process for the... read morePicking out roofing companies is stressful enough. The roofing contractors with this company helped me through the process for the installation on my new roof. They were knowledgeable and offered transparency through the process. With this roofing company I knew exactly what type of service I was getting. I would recommend them to anyone needing roofing work. read less

Arrow roofing exceeded all my expectations. They did a phenomenal job. They have excellent communication. The clean up was great... read moreArrow roofing exceeded all my expectations. They did a phenomenal job. They have excellent communication. The clean up was great and the arrow team all ran their magnets to make sure my yard was clean. The warranty I had was unreal and I wouldn’t hesitate to have them do my roof again!! read less

These guys are a class act!👍Very professional, honest, courteous and kind.🤝 They get it done.I couldn't recommend anyone better!It's like... read moreThese guys are a class act!👍Very professional, honest, courteous and kind.🤝 They get it done.I couldn't recommend anyone better!It's like they're part of the family!😉 read less

We are very happy with our new roof! Trent’s team was professional, punctual, efficient and did a beautiful job!... read moreWe are very happy with our new roof! Trent’s team was professional, punctual, efficient and did a beautiful job! I highly recommend Arrow Roofing Services! read less

Awesome job by Trenton and the Arrow team they worked through all the insurance details and made the entire process... read moreAwesome job by Trenton and the Arrow team they worked through all the insurance details and made the entire process as easy as possible. Excellent communication, execution and results! read less

Meeting all my expectations. Cost, Quality and experience. I was impressed with the entire team.I have received a lot of... read moreMeeting all my expectations. Cost, Quality and experience. I was impressed with the entire team.I have received a lot of positive feed back from both my family and friends on project.Great job!Thank you again. read less

I can not say enough positive things about Arrow Roofing. Trenton is a true professional. Always treated my wife and... read moreI can not say enough positive things about Arrow Roofing. Trenton is a true professional. Always treated my wife and I will the upmost respect. Communication was SPOT ON! We selected Arrow over many other roofing companies wanting our business and knowing they were somewhat “new” to the game we still trusted Trenton and his team.Arrow worked directly with my insurance company and handled all detailed discussions with them. Above and beyond before, during and after. They actually did 2 roofs for us! The team Arrow has on the site was amazing as well. Very much appreciated their work ethic and cleanliness. Hands down would use them again if ever needed. Roof(s) look amazing. Best experience ever with a construction job!!! read less

Very professionalVery responsive with communication

We where very happy with the service and professionalism of arrow roofing. David did a fantastic job and I would... read moreWe where very happy with the service and professionalism of arrow roofing. David did a fantastic job and I would highly recommend him and Arrow roofing to anyone who needs help with there roofing. He handled the whole process including all interactions with the insurance company and adjuster. Thanks David. read less

The guys from Arrow Roofing, Nick & David, could not have been more professional, courteous and efficient. They assisted us... read moreThe guys from Arrow Roofing, Nick & David, could not have been more professional, courteous and efficient. They assisted us with filing our insurance claim and guided us through the entire process. The crew that did the work was just as efficient and courteous. We are incredibly impressed with Arrow Roofing and highly recommend them! read less

Many of my neighbors used this roofing company. I knew I wanted a roof that was durable and was made... read moreMany of my neighbors used this roofing company. I knew I wanted a roof that was durable and was made of high quality materials. The roofing contractors for this company provided me with all the roofing options they had. They did a great job on guiding me to the right roof for my home. read less

We are property managers that were badly in need of roofing companies, and fortunately managed to come across this service.... read moreWe are property managers that were badly in need of roofing companies, and fortunately managed to come across this service. They walked us through the different roofing products they had, as well as what would work best for the home value. Also gave great customer service from the beginning to the end of our contract. Definitely think they stand out among other roofing companies we worked with in the past. read less

Our firm was looking for reliable roofing contractors to help install new vinyl roofing on our business property, and we... read moreOur firm was looking for reliable roofing contractors to help install new vinyl roofing on our business property, and we settled on this roofing company. We were pleasantly surprised with how easy and efficient their service was, from walking us through the different options to getting the work itself done. They also got the job done quickly and with no hassles or issues for our business. Recommend them if you need the same. read less

I was lost looking through roofing companies for my small business, and fortunately stumbled across this company when I saw... read moreI was lost looking through roofing companies for my small business, and fortunately stumbled across this company when I saw some positive reviews on the web. Their staff was able to give me helpful guidance in what I needed, how I could fit my budget, and then send their staff out to get the job done fairly quickly. If you are a newbie they are the ideal roofing contractors to help you with your roofing needs. read less

I was lost when trying to find the right roofing contractors for my small business, and fortunately stumbled across ACA... read moreI was lost when trying to find the right roofing contractors for my small business, and fortunately stumbled across ACA Roofing when I saw some positive reviews on the web. Their staff was able to give me helpful guidance in what I needed, how I could fit my budget, and then send their staff out to get the job done fairly quickly. If you are a newbie they are the ideal roofing contractors to help you with your roofing needs. read less

Our firm was looking for reliable roofing contractors to help install new vinyl roofing on our business property, and we... read moreOur firm was looking for reliable roofing contractors to help install new vinyl roofing on our business property, and we settled on ACA Roofing Company. We were pleasantly surprised with how easy and efficient their service was, from walking us through the different options to getting the work itself done. They also got the job done quickly and with no hassles or issues for our business. Recommend them if you need the same. read less

Customer service and worksmanship is the best in town

Arrow Roofing Services is a quality roofing contractor. They identified my storm damage, were instrumental in processing the claim, ... read moreArrow Roofing Services is a quality roofing contractor. They identified my storm damage, were instrumental in processing the claim, and installed a quality roof system for me. The staff was very friendly, knowledgeable, and did exactly what they said they would! read less